“Our Business Coach, Don Purcell, taught our leadership team the tools and techniques that allowed me to resume focus on what I enjoy doing the most: treating patients. He helped us get the right people in the right seats.
“Terminating personnel who did not fit our core values and who were poisoning our culture was like excising cancerous tumors from our practice. The structure and discipline allowed for a quick recovery resulting in a better attitude among our staff and a greatly improved atmosphere in our offices. This lead to higher productivity, adding a SIGNIFICANT amount to our bottom line in the first year of working with Don.”